How Fusion Works
Client submits service request
Optimal Service Provider is selected and dispatched
Work is performed by a Vixxo Service Provider
The Service Provider uploads the invoice to Fusion; Vixxo verifies fair pricing for parts and labor using CAPS
Vixxo invoices client and logs data for future use
Streamlining your operations with our innovative platform
Fusion isn't just an advanced software platform. It's also an army of connected technicians across more than 100 trades, all responding to real-time updates and providing valuable intelligence data back into the system. Anyone can build software; we've built a massive, interconnected network of humans to go along with it.
With powerful asset insights informed by big data analytics, machine-to-machine communication and real-time updates provided by technicians, Fusion enables more-informed choices across the asset management lifecycle, whether it’s solving a late-night emergency repair or evaluating assets for next year’s budget.
Our process makes sure the job is done right the first time.
Performance reports monitor and track on-time arrival, first-time fix and vital service benchmarks, ensuring costs are managed during all stages of the service request.
Performance reports monitor and track on-time arrival, first-time-first-fix and vital service benchmarks.
Get real-time updates on your requests through geo-fencing and work order completion technology.
Continuously Analyzing Pricing System (CAPS)
Our advanced Service Provider solution ensures that our clients are charged the best rates on labor, materials and provides a series of additional benefits.
- Continuous reviewing the market price of parts and labor for all critical assets
- Submission of invoices through convenient mobile apps
- Immediate invoice auditing to ensure the lowest market price
- Adherence to negotiated rates and the elimination of ancillary expenses
"Fusion is the system we've always dreamed of building, but never had the resources to create ourselves"