3 min read

Crisis In Confidence

By Ryan Baumgartner, Sr. Solution Architect at Vixxo on Mar 29, 2020 1:31:00 PM

HOW RETAILERS AND RESTAURANTS CAN REDUCE EMPLOYEE AND CUSTOMER FEARS DURING THE PANDEMIC

Topics: COVID-19 Retail Stores Restaurants Rapid Response Planning
2 min read

Common Threads: Guiding The Customer Experience In Restaurant And Food Retail

By Vixxo Management on Mar 14, 2020 1:27:00 PM

A lot has been said about the importance of positive customer experiences and how they impact food retailer and restaurant success. But what are the key factors that make for a great experience? A series of recent surveys about consumer preferences consistently reveal three factors that drive loyalty, and therefore revenue: Atmosphere, Quality and Convenience.

Topics: Restaurants
3 min read

Consistent Food Service Equipment Maintenance Means Smoother Workflows And Happier Customers

By Vixxo Management on Jan 17, 2020 1:08:00 PM

Food service and beverage equipment is a foundational element of strategy and operations for businesses ranging from restaurants and cafes to commissaries and cafeterias. When equipment doesn’t operate as intended, it can introduce issues like higher operational costs, decreased output, compromised food safety and unappealing final products. Even worse, these assets going offline can quickly bring operations to a halt and harm both the bottom line and customers’ perception of your brand.

Topics: Food Service Equipment Restaurants