Facilities Management Blog
3 min read
Have Restaurant Dining Trends Permanently Shifted?
Topics: COVID-19 Facility Management Restaurants Design Customer Experience
3 min read
Crisis In Confidence
HOW RETAILERS AND RESTAURANTS CAN REDUCE EMPLOYEE AND CUSTOMER FEARS DURING THE PANDEMIC
Topics: COVID-19 Retail Stores Restaurants Rapid Response Planning
2 min read
Common Threads: Guiding The Customer Experience In Restaurant And Food Retail
A lot has been said about the importance of positive customer experiences and how they impact food retailer and restaurant success. But what are the key factors that make for a great experience? A series of recent surveys about consumer preferences consistently reveal three factors that drive loyalty, and therefore revenue: Atmosphere, Quality and Convenience.
Topics: Restaurants
3 min read
Consistent Food Service Equipment Maintenance Means Smoother Workflows And Happier Customers
Food service and beverage equipment is a foundational element of strategy and operations for businesses ranging from restaurants and cafes to commissaries and cafeterias. When equipment doesn’t operate as intended, it can introduce issues like higher operational costs, decreased output, compromised food safety and unappealing final products. Even worse, these assets going offline can quickly bring operations to a halt and harm both the bottom line and customers’ perception of your brand.
