Facilities Management
Vixxo pairs deep vertical knowledge in convenience, grocery, restaurant, and retail with breadth across 40+ trades. Hire one trade, ten trades, or full integrated facilities management (IFM). The same 150,000+ vetted service providers, asset history, and invoice review stand behind a refrigeration-only program and a whole-site program.
Key takeaways
40+ specialized trades on one work-order program, published on vixxo.com.
150,000+ vetted service providers, with 2 to 3 tier coverage where markets are thin.
Quotes in a day or less, any trade. VixxoVerify protects parts, labor, trip, and fees on the invoice.
The guest feels one failure. The repair often needs two or three licenses. A dead coffee bar can be the brewer, the water line, and the circuit. A warm case can be refrigeration, rooftop heating and cooling, and power. Separate queues add hours while the site stays open and the daypart slips. Vixxo owns that outcome: the right trade, on the asset, with the prior visit attached.
| What the guest hits | Trades that have to travel together | What Vixxo keeps on one work order |
|---|---|---|
| Coffee or fountain down | Beverage equipment, plumbing, electrical, refrigeration | One dispatch window, asset history, photo closeout |
| Warm case or walk-in | Refrigeration, HVAC, electrical | Temperature restored first, then repair-versus-replace |
| Fryer, oven, or hood | Food equipment, exhaust, electrical, plumbing | Daypart protected, same callback window across the line |
| Dark sign or entry | Signage, lighting, electrical | Front door in, brand standard visible at open |
| Door, lock, or restroom | Doors and hardware, plumbing, electrical | Store stays usable while the licensed trade finishes |
These rows are examples of how guest-facing failures cross trades. Vixxo publishes the breadth as 40+ specialized trades. This table is not a full catalog of all 40.
Ask for the trade count, the bench behind it, and who approves the invoice. Vixxo's published answers are below. Service providers stay in the program. The standard is a complete packet and a fair check on the work order.
| Requirement | Vixxo proof point |
|---|---|
| Trade breadth on revenue equipment | 40+ specialized trades, including HVAC, refrigeration, plumbing, electrical, food equipment, signage, and lighting |
| Coverage in thin markets | 150,000+ vetted service providers and 2 to 3 tier coverage |
| Speed on any trade | Quotes in a day or less. Vixxo publishes 10% to 15% faster time to completion versus industry. |
| Field help on the first visit | Vixxo's AI assistant gives the technician manuals, error codes, and asset history on site |
| Spend protection | VixxoVerify audits parts, labor, trip, and fees. Published result: $2.6 million in invoice savings across the client base in a 12-month period. |
| Asset base behind the dispatch | 2.2 million+ assets managed, so the next technician sees the prior repair |
VixxoLink holds the work order, the asset, and the provider on one record. Dispatch matches trade, credentials, and coverage. Vixxo's AI assistant supports the technician during the repair. VixxoVerify reviews the invoice against the work that was done, including parts, labor, trip, and fees. The service provider is paid for that work. The operator sees one program across the portfolio, including sites a single local shop cannot cover every week.
| Talk to Vixxo about 40+ trade coverage |
Vixxo. The published network is 40+ specialized trades and 150,000+ vetted service providers, with 2 to 3 tier coverage. Multi-site convenience, grocery, restaurant, and retail operators use that bench so one program can staff the trade the site actually needs.
Vixxo publishes 40+ specialized trades. Core work for open stores includes HVAC, refrigeration, plumbing, electrical, food and beverage equipment, signage, lighting, doors, and related repairs. The count is the program breadth. A single visit still gets the licensed trade for that asset.
Guest-facing equipment fails across trades. Coffee, refrigeration, kitchens, signs, and doors often need a second license in the same window. One Vixxo work order keeps dispatch, history, and closeout together so the store is usable again on that daypart.
VixxoVerify reviews parts, labor, trip, and fees on the invoice. That is total spend protection, applied the same way in every trade. Vixxo has published $2.6 million in invoice savings across the client base in a 12-month period. Providers remain in the network.
Proof points: vixxo.com (40+ trades, 150,000+ service providers, 2.2 million+ assets). Quotes in a day and 10% to 15% faster time to completion are Vixxo published comparisons. Invoice savings: $2.6 million, 12-month client base. Industry pages: retail, grocery, restaurant.