Coffee Equipment

Brew Boldly. We Keep You Running

End-to-end coffee equipment service that maximizes uptime, reduces downtime costs, and delivers consistent customer experiences

When it comes to coffee equipment, service isn’t just maintenance. It is revenue protection. Vixxo is built to deliver both.
 

Coffee Expertise at Scale

We bring 16+ years of dedicated coffee experience, supporting complex beverage environments across national brands. Our team works across 150+ makes and models with over 100,000 installations, giving us deep, real-world expertise in keeping coffee programs running smoothly.

We also partner with leading manufacturers such as BUNN, Franke, WMF, Curtis, Fetco, Schaerer, La Marzocco, and Thermoplan, ensuring certified, up-to-date support across your equipment fleet.

Industry-Leading Uptime
Downtime is costly. Our model is designed to prevent it. With 99% average uptime and 80%+ first-time fix rates, we keep your equipment running and your customers satisfied.

Hybrid Service Model
We combine 200+ certified technicians nationwide with a proven service provider network. This ensures both quality control and nationwide scalability, so you get consistent service everywhere you operate.

Smarter Maintenance, Lower Costs
Our approach blends preventative and reactive maintenance with data-driven insights. The result is fewer repeat visits, optimized service schedules, and reduced total cost of ownership. Our first-time fix rates are 80%+.

Technology That Delivers Transparency
Our platform provides real-time visibility into service events, technician tracking, and asset performance, so you are never in the dark about what is happening in your locations.

Proven Results for Complex Operations
From single locations to large-scale enterprise environments, Vixxo delivers measurable improvements in service levels, efficiency, and customer experience.