1 min read

Get Your Fix: Living up to Value Promises in Partner Relationships

By Vixxo Management on Jun 4, 2021 2:23:55 PM


Topics: Grocery Stores Retail Stores Service Technicians and Coverage Convenience Stores Facility Management Restaurants Analytics & Data Insights Cost Efficiencies Customer Experience
1 min read

Get Your Fix: Streamlining Installs with Dedicated Partners and Thorough Documentation

By Vixxo Management on Apr 28, 2021 10:23:20 AM

Baumgartner and Warner both have extensive technology experience across many industries and have seen their fair share of installations. Some went well, and others failed.

Topics: Grocery Stores Retail Stores Convenience Stores Restaurants Specialty Projects Cost Efficiencies
1 min read

Get Your Fix: Getting the Most Out of Handyman Services in Facilities Management

By Vixxo Management on Apr 23, 2021 12:34:50 PM


There’s a lot to be said for specialized vendors capable of getting your most specialized, niche equipment back up and running in no time flat – but there are also repairs and maintenance challenges facilities managers face that are much more straightforward.

For these tasks, it can pay to find a valuable, professional and capable handyman. They can solve straightforward challenges and likely save facilities managers money. However, that doesn’t mean there aren’t best practices for fitting them into a facilities management budget and navigate this unique “vendor” relationship.

To provide more insight, host Daniel Litwin welcomed Vixxo Director of Operations Ryan Reese to Get Your Fix.

The duo explored fitting handyman services into the larger facilities management ecosystem, the understood definition of handyman work in today’s landscape, a need for clearly defined expectations in a realm that can lack standardization, and measuring success in these relationships.

“Handyman is one of those terms that is very general. You tend to think of just a guy with a hammer kind of wandering around and doing very general things,” Reese said. “The truth is ‘handyman’ can encompass a wide variety of fixes in retail, grocery and convenience environments.”

There are also several key questions the facilities managers can ask about any potential vendor relationship, including with a handyman. They include:
-       "What business critical repairs have to happen to continue business?"
-       "Do we have an existing program in place?"
-       "What is our budget? Where are we currently overspending?"
-       "What can we handle internally?"
-       "What items can we address over time or bundle with others to cut down costs?
-       “What items can we schedule in advance?"

Topics: Grocery Stores Retail Stores Convenience Stores Facility Management Restaurants Trades & Equipment Analytics & Data Insights
1 min read

Get Your Fix: Navigating Procurement Challenges During the COVID-19 Era

By Vixxo Management on Sep 17, 2020 11:25:34 AM


It’s no secret the pandemic’s brought many economic and logistic challenges to every single industry. On this installment of Get Your Fix, Vixxo’s Sr. VP of Sales & Marketing, Rick Upton, and Michael Sutherland, focused their attention on four specific verticals (retail, restaurants, convenience, and grocery.)

Topics: COVID-19 Grocery Stores Retail Stores Convenience Stores Facility Management Restaurants
2 min read

Get Your Fix: The Pandemic Is Forcing Retailers To Be Nimble with Their Space

By Vixxo Management on Aug 10, 2020 12:48:11 PM

Topics: COVID-19 Retail Stores