Manufacturers often struggle with the operational challenges of a large portfolio rollout. When efficiency, costs, and customers are on the line, companies can benefit from using an outsourced installation partner to manage those complexities – and, in most cases, deliver a more efficient and streamlined installation process.
Whether you have an installation project on your radar or need a partner in place to help you quickly respond when a new opportunity emerges, we can help!
The benefits of partnering with an experienced outsourced installation partner like Vixxo can be substantial and game-changing for your organization.
We've listed some of these key benefits below. Click on each to get a better understanding as to how you can leverage our expertise and reach to make your installations successful:
Our current business environment requires both speed and flexibility when launching products when attempting to sell your product and launch it across your customers’ sites. A sales team needs to be able to assess the sites and understand their layouts, create a quote, and articulate a pilot scenario with enough detail to build confidence in your ability to deliver. All of this needs to be done with a quick turnaround. Getting bids out quickly is essential to making sales and, with an installation partner handling quotes and part of your overall proposal, the sales department can focus on reinforcing the value proposition of your product and interacting with customers.
When managing installations internally, as a customer moves close to a closed sale, companies need to quickly prioritize their current workforce to put the essential pieces together. This process of constantly refocusing your internal resources to either prepare the detailed information within a proposal or creating and executing a rollout plan can create strain in the company that hinders other important operations. When expanding to more stores or customers in a short timeframe, using a partner to handle the planning and logistics of the installation means less disruption to the regular, day-to-day operations of the sales team.
When sales outpace your operational infrastructure, an outsourced partner can quickly scale to meet the needs of a manufacturer and eliminates the internal disruptions described above. The key is to build a sustainable solution for the product with one line of communication for installs, maintenance and warranties. This type of end-to-end workflow allows the manufacturer to appoint one person to communicate with the outsourced partner – a partner who already has an experienced team in place. Further, having this type of solution essentially eliminates the need for you to conduct any direct hiring and training. Vixxo has the operational ability, project managers and experienced installers ready to go, so manufacturers can hit the ground running.
Manufacturers are in the business of product innovation, not facilities management, and an outsourced partner is much more cost-effective than building a full in-house operational team to manage the installation of your products. Companies can focus on what they do best while relying on a trusted partner for assessment, installation and documentation. Vixxo can quickly scale the operation up or down while maintaining quality and consistency.
If you, as a manufacturer, don’t have the operational reach and resources to drive an effective high-volume rollout, a commercial installation partner can greatly reduce the time it takes to ramp up and complete the installation process.
An outsourced partner has the infrastructure and contacts in place to leverage their buying power through an established provider network, which will drive down installation costs. This time and cost-saving solution can get your products up and running quickly, getting you to the true finish line of a sale.
When an installation project is completed (and fully invoiced) faster, the revenue from the project is realized sooner and can be reinvested in the business to bootstrap future growth.
Preparation, quality execution, and in-depth documentation provide security to your customers.
The right partner has the resources, systems, and expertise for large rollouts, preventing mistakes in coordination that can damage your brand and customer experience.
Building an end-to-end solution for your product is key to success. Having a partner that delivers a single line of communication and coordination provides consistency and reliability for your customers.
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In 2020 alone, Vixxo completed new equipment installation and equipment upgrade projects across more than 10,000 customer locations.
While the equipment and customers were different, each project has one thing in common:
It all starts with a plan.
Any local service provider can provide the pure labor to install a singular piece of equipment to a one-off client location. You can try to manage a larger scale equipment rollout in a similar way and try to find a local installer for each customer site, but the operational overhead will soon overwhelm your teams, costs will become out of control, and the quality of the installations will suffer.
For your larger install projects, the right outsourced installation partner adds value by creating - and then executing - a coordinated plan that ensures the installations will be consistent from location to location, the technicians are certified and trained on proper installation protocols, and that costs are contained and the project timeline met.
Vixxo's Commercial Equipment Installation CapabilitiesVixxo has proven experience managing complex multi-site installation projects for our customers. These projects can include:
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Vixxo is much more than a traditional facility maintenance vendor. With Vixxo, you receive end-to-end service through our network of more than 150,000 service technicians. Our network specializes in every trade imaginable, with specific expertise in the equipment found in grocery, restaurant, convenience store, and retail facilities.
Whether you have an installation project on your radar or just want a partner in place to help you respond quickly when a new opportunity emerges, we should talk.
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