Global Grocery Leader Saves $14M in Facilities Costs

"Vixxo was able to evolve the program so it was less reactive and more focused on scheduled maintenance, which immediately helped reduce spend. We look to Vixxo not just to provide visibility into what is driving spend, but also what can be done to correct it."

- Director of Facilities, Grocery Client

DOWNLOAD THE COMPLETE CASE STUDY

The Situation

The focus on reactive repairs was creating store disruptions and driving up costs when equipment and assets failed.

They lacked visibility into their assets - the data that could give insight into repair-versus-replace scenarios or identify additional opportunities for cost savings.

They needed a truly automated and centralized facilities management platform to increase efficiencies, reduce costs, enhance visibility, and ensure food/public safety.

The Challenge

The focus on reactive repairs was creating store disruptions and driving up costs when equipment and assets failed.

They lacked visibility into their assets - the data that could give insight into repair-versus-replace scenarios or identify additional opportunities for cost savings.

They needed a truly automated and centralized facilities management platform to increase efficiencies, reduce costs, enhance visibility, and ensure food/public safety.

The Solution

Vixxo supported 771 locations, each with an in-house deli and kitchen, across 30 licensed trades, including foodservice equipment, plumbing, electrical and lighting.

To stabilize service and their spend, Vixxo built a high-quality service network, providing coverage in triplicate.

Next, 48% of their spend was allocated to scheduled maintenance. Finally, working with data gleaned from its cloud-based platform, Vixxo leveraged predictive modeling to help the client make more informed decisions.

Results Delivered

In addition to prolonging equipment life, the scheduled maintenance program let store managers defer minor repairs until pre-scheduled service. It also helped the retailer realize consistent billing to better manage budgets.

Managing more than $21 million in reactive capital work, Vixxo was able to capture root cause data that both determined the health of assets and prevented further complications and costly repair recurrences.

"Vixxo was able to evolve the program so it was less reactive and more focused on scheduled maintenance, which immediately helped reduce spend. We look to Vixxo not just to provide visibility into what is driving spend, but also what can be done to correct it."

- Director of Facilities, Grocery Client