A Great Year: How Thermoplan and VIXXO Trained the Entire Continent in Less Than 12 Months

Nov 20, 2019 10:00:00 AM | 1 minute read

Partnering with Thermoplan, Vixxo assisted in the installation process of the new Mastrena II at nearly 16,000 Starbucks locations across the US and Canada over the course of 6 months.

Here's a short excerpt from the article:

"Once this schedule was complete, it was simply a matter of making sure that machines, trainers, materials, and attendees all arrived at the same place at the same time to have a class. Thankfully, we had great coordinators at VIXXO to help with the invites and attendees, but we were still responsible for shipping whole machines every other week all over the country and making sure that we had manuals, coffee, and other materials on site to have the class. Surprisingly, we only had 2 machines not show up on time due to circumstances out of our control, and one shipment of manuals arrive late. That’s pretty impressive given that we facilitated 124 classes over the last 11 months!"

Read the full article on coffeetechniciansguild.org »