Facilities Management News

The Inside Self-Storage "Best of Business" reader-choice poll solicits online votes from industry professionals who elect their favorite suppliers in 40 categories. Vixxo was voted Best Signage Company of 2019!

Vixxo, a facilities management leader and innovator, has announced an agreement to provide facilities management services to extreme value retailer 99 Cents Only Stores.

Vixxo, a facilities management leader and innovator, has selected Jim McCarthy as senior vice president, chief technology officer. McCarthy's role includes responsibility for the strategic IT vision and optimization of technology solutions that assure Vixxo stays ahead of its competitors and, at each opportunity, widens its lead.

Consumers who shop at convenience stores want fresher, healthier food options, according to new research. In the nationwide survey of more than 1,000 consumers, 1 in 3 Americans would frequent a convenience store more if it offered healthy snack items. The study also found that Americans tend not to be loyal to a specific location, but rather visit multiple convenience stores on a regular basis, emphasizing the value of desired products to drive growth. In expressing their desire for more variety:

• 32 percent of consumers want to see more healthy snack items offered at their convenience store
• 63 percent of consumers said they would favor convenience stores that offered more fruits and vegetables
• 68 percent said they would more frequently visit stores that offered healthy
sandwiches and salads
• Survey respondents noted greater product variety (30 percent) and better product quality (20 percent) as where they seek improvements, followed by cleanliness at 16 percent.

Experience Drives Brand Loyalty

Vixxo also found that Americans visit multiple stores on a regular basis, making differentiated product offerings and a consistent experience important to building brand loyalty.

The emphasis on customer loyalty comes at a time when convenience stores factor more prominently into American life. The study found that nearly two-thirds (61 percent) of respondents visit a convenience store at least once a week, with almost a quarter (22 percent) visiting a convenience store daily. Yet Americans also exercise considerable choice with which stores they visit. Less than one in five (15 percent) patronize one preferred store. An overwhelming majority (85 percent) regularly visit multiple stores. More than two in five say they go to three or more stores on a regular basis, including during commutes, road trips or lunch breaks.

“These survey results underscore the importance of high-quality facilities management programs for accommodating changes in consumer buying patterns. Food service and beverage equipment including ovens, refrigeration, coffee and drink dispensers are key to enhancing the overall customer experience,” said Jim Reavey, President & CEO, Vixxo. “Convenience stores that offer consumers more variety and quality will command the greatest loyalty and grow their businesses.”

Building on its full-service facilities management expertise, Vixxo will showcase the elements of a successful preventative maintenance program for nationally franchised restaurants during RFMA 2019, a premier event for the industry. In booth 947, attendees can experience how Vixxo’s preventative maintenance approach leads to proven results including increased restaurant service levels and improved customer experiences.

Despite an abundance of new options for buying groceries online, American consumers still overwhelmingly prefer to do their shopping in stores, according to a new survey sponsored by facilities management and industry leader Vixxo. The research also found that providing an exceptional in-store experience and high food quality are key drivers for keeping supermarket customers happy and loyal.

Vixxo, a facilities management leader recognized for its industry expertise and high-quality service at its large portfolio of brands across the United States and Canada, announced today that it will provide facilities management services for Hat Creek Burger Company.

Vixxo, a facilities management leader focused on providing a seamless, intuitive experience for a vast portfolio of brands across the United States and Canada, announced today that it will provide facilities management services for Razzoo’s, Inc. Dallas-based restaurants. Vixxo will be responsible for full-service facilities management at Razzoo’s, including all skilled trades, repairs, and scheduled maintenance. Through Vixxo’s management of Razzoo’s restaurants, the Razzoo team will have access to new data that will guide better decisions about store assets, while Vixxo’s experienced associates and service technicians will drive repair quality and consistency across locations.

Vixxo, a leader in technology-enabled facility management solutions, announced that it has combined its operations in the Dallas area to provide its clients with enhanced field support and customer service. The new location serves as a primary business hub in the region and brings together Vixxo’s Signs and Lighting business with field and client account teams.

Vixxo, a leader in technology-enabled facility and asset management solutions, has expanded its client roster with the addition of 7-Eleven owned Sunoco stores. Through this partnership, Vixxo will provide maintenance services to over 500 Sunoco locations on the East Coast.