Facilities Management News

Vixxo Expands Focus to Commercial Equipment Manufacturer Partnerships and Installation Projects

By Vixxo Management on Aug 5, 2021 12:41:43 PM

Vixxo adds installation and maintenance services for original equipment manufacturers (OEMs) and large enterprises rolling out new equipment to their customer sites.

Topics: Food Service Equipment Specialty Projects Cost Efficiencies Beverage Equipment Corporate Updates

Michelle Launey Joins Vixxo as Vice President, Sales

By Vixxo Management on May 20, 2021 8:00:00 AM

Launey to focus on growing Vixxo’s presence in the multi-site retail store vertical market

Topics: Retail Stores Facility Management

How to Ensure Meaningful Experiences When Dining Rooms Reopen

By Vixxo Management on Apr 17, 2020 10:00:00 AM

Vixxo was interviewed by QSR Magazine regarding how we were guiding our restaurant customers to respond to COVID-19 and what they could do from a facility management perspective to come out on the other side of the pandemic positioned for success.
Here’s a short excerpt from the article:

“While the COVID-19 pandemic has changed the restaurant industry in many ways, some factors will remain the same. it’s critical that operators double down to ensure that everything that affects the facility—from cleanliness to properly functioning equipment and lighting—contributes to better dining experience. These factors, combined with a restaurant’s response to the pandemic and the trust it builds with employees and customers, will play an important role in its future success.”
Topics: COVID-19 Facility Management Specialty Projects


By Vixxo Management on Mar 13, 2020 10:00:00 AM

At Vixxo, the health and safety of our employees, customers and service provider network are our number one priority. This is fundamental to our business and why we are highly selective and drive high standards for the Service Providers in our network.

Topics: COVID-19

Dining Out Still More Popular Then Takeout, Home Delivery, New Survey Says

By Vixxo Management on Jan 29, 2020 10:00:00 AM

There is a big push in the restaurant world for more takeout and delivery options, but a new survey found two in three Americans still prefer making the trek to a restaurant, sitting down and eating a meal.

Topics: Restaurants

Survey Finds That Dining Experience Beats Convenience When U.S. Consumers Make Restaurant Choices

By Vixxo Management on Dec 11, 2019 12:45:00 PM

2019 Vixxo Restaurant Survey finds over half of consumers dine out one or two times a week, with ever-increasing expectations for a high-quality experience.

Topics: Restaurants

A Great Year: How Thermoplan and VIXXO Trained the Entire Continent in Less Than 12 Months

By Vixxo Management on Nov 20, 2019 10:00:00 AM

Partnering with Thermoplan, Vixxo assisted in the installation process of the new Mastrena II at nearly 16,000 Starbucks locations across the US and Canada over the course of 6 months.

Topics: Service Technicians and Coverage Restaurants Trades & Equipment Beverage Equipment

Marrying Bricks and Clicks for Grocery Growth

By Vixxo Management on Oct 25, 2019 12:43:00 PM

When traditionally brick and mortar businesses consider and execute on a plan to leverage online sales, they often neglect to connect the dots to their physical locations to come up with a holistic strategy. This results in disconnects in their business - and missed opportunities.

Vixxo was approached by progressivegrocer.com to share insight into how Vixxo's grocery customers are successfully connecting the online and offline sales channels. Regardless of the size of their store footprint, and whether national, regional or local, all grocers can take advantage of the synergy and growth opportunities generated by unifying online and offline sales by applying common sense and using best practices.

Topics: Grocery Stores Facility Management Analytics & Data Insights

Lighting Up Your Business: How LEDs Make for Great ROI, ASAP

By Vixxo Management on Sep 4, 2019 10:00:00 AM

All businesses want to be seen in a better light. Modern lighting technology, such as LEDs, makes that happen. Besides being friendly to the environment and the budget, they literally make a business look good. What customers see is what they get – and what they see is a store they want to visit.

Topics: Retail Stores Energy Management Convenience Stores Restaurants Signs & Lighting

A Must-Do List for Your Sign & Lighting Program

By Vixxo Management on Aug 1, 2019 10:00:00 AM

Written by Tim O'Donnell

Without a sign, a store may as well be an empty building.

Topics: Grocery Stores Retail Stores Convenience Stores Restaurants Signs & Lighting

Inside Self-Storage Best of Business 2019

By Vixxo Management on Jul 1, 2019 10:00:00 AM

The Inside Self-Storage "Best of Business" reader-choice poll solicits online votes from industry professionals who elect their favorite suppliers in 40 categories. Vixxo was voted Best Signage Company of 2019!

Topics: Signs & Lighting

99 Cents Only Stores Selects Vixxo to Provide Facilities Management

By Vixxo Management on Jun 11, 2019 10:00:00 AM

Vixxo, a facilities management leader and innovator, has announced an agreement to provide facilities management services to extreme value retailer 99 Cents Only Stores.

Topics: Retail Stores Facility Management

Jim McCarthy to join Vixxo's executive team as Chief Technology Officer

By Vixxo Management on Apr 23, 2019 10:00:00 AM

Vixxo, a facilities management leader and innovator, has selected Jim McCarthy as senior vice president, chief technology officer. McCarthy's role includes responsibility for the strategic IT vision and optimization of technology solutions that assure Vixxo stays ahead of its competitors and, at each opportunity, widens its lead.

Topics: Technology

Convenience Meets Healthy: New Grab and Go Trends Emerge

By Vixxo Management on Apr 1, 2019 10:00:00 AM

Consumers who shop at convenience stores want fresher, healthier food options, according to new research. In the nationwide survey of more than 1,000 consumers, 1 in 3 Americans would frequent a convenience store more if it offered healthy snack items. The study also found that Americans tend not to be loyal to a specific location, but rather visit multiple convenience stores on a regular basis, emphasizing the value of desired products to drive growth. In expressing their desire for more variety:

• 32 percent of consumers want to see more healthy snack items offered at their convenience store
• 63 percent of consumers said they would favor convenience stores that offered more fruits and vegetables
• 68 percent said they would more frequently visit stores that offered healthy
sandwiches and salads
• Survey respondents noted greater product variety (30 percent) and better product quality (20 percent) as where they seek improvements, followed by cleanliness at 16 percent.

Experience Drives Brand Loyalty

Vixxo also found that Americans visit multiple stores on a regular basis, making differentiated product offerings and a consistent experience important to building brand loyalty.

The emphasis on customer loyalty comes at a time when convenience stores factor more prominently into American life. The study found that nearly two-thirds (61 percent) of respondents visit a convenience store at least once a week, with almost a quarter (22 percent) visiting a convenience store daily. Yet Americans also exercise considerable choice with which stores they visit. Less than one in five (15 percent) patronize one preferred store. An overwhelming majority (85 percent) regularly visit multiple stores. More than two in five say they go to three or more stores on a regular basis, including during commutes, road trips or lunch breaks.

“These survey results underscore the importance of high-quality facilities management programs for accommodating changes in consumer buying patterns. Food service and beverage equipment including ovens, refrigeration, coffee and drink dispensers are key to enhancing the overall customer experience,” said Jim Reavey, President & CEO, Vixxo. “Convenience stores that offer consumers more variety and quality will command the greatest loyalty and grow their businesses.”

Topics: Convenience Stores

Vixxo Serves Up Benefits of Preventative Maintenance Solutions at RFMA 2019

By Vixxo Management on Feb 11, 2019 10:00:00 AM

Building on its full-service facilities management expertise, Vixxo will showcase the elements of a successful preventative maintenance program for nationally franchised restaurants during RFMA 2019, a premier event for the industry. In booth 947, attendees can experience how Vixxo’s preventative maintenance approach leads to proven results including increased restaurant service levels and improved customer experiences.

Topics: Facility Management Restaurants

Grab a Cart: Americans Overwhelmingly Grocery Stores to Buying Food Online, Survey Says

By Vixxo Management on Nov 14, 2018 10:00:00 AM

Despite an abundance of new options for buying groceries online, American consumers still overwhelmingly prefer to do their shopping in stores, according to a new survey sponsored by facilities management and industry leader Vixxo. The research also found that providing an exceptional in-store experience and high food quality are key drivers for keeping supermarket customers happy and loyal.

Topics: Grocery Stores Analytics & Data Insights

Vixxo to Run Facilities Management for Hat Creek Burger Company

By Vixxo Management on Nov 5, 2018 12:00:00 PM

Vixxo, a facilities management leader recognized for its industry expertise and high-quality service at its large portfolio of brands across the United States and Canada, announced today that it will provide facilities management services for Hat Creek Burger Company.

Topics: Food Service Equipment Facility Management Restaurants

Razzoo's Picks Vixxo for its Facilities Management Solution

By Vixxo Management on Oct 23, 2018 10:00:00 AM

Vixxo, a facilities management leader focused on providing a seamless, intuitive experience for a vast portfolio of brands across the United States and Canada, announced today that it will provide facilities management services for Razzoo’s, Inc. Dallas-based restaurants. Vixxo will be responsible for full-service facilities management at Razzoo’s, including all skilled trades, repairs, and scheduled maintenance. Through Vixxo’s management of Razzoo’s restaurants, the Razzoo team will have access to new data that will guide better decisions about store assets, while Vixxo’s experienced associates and service technicians will drive repair quality and consistency across locations.

Topics: Food Service Equipment Facility Management Restaurants

Vixxo's New Dallas Location to Support Growth and Enhance Customer Experiences in Region

By Vixxo Management on Aug 28, 2018 10:00:00 AM

Vixxo, a leader in technology-enabled facility management solutions, announced that it has combined its operations in the Dallas area to provide its clients with enhanced field support and customer service. The new location serves as a primary business hub in the region and brings together Vixxo’s Signs and Lighting business with field and client account teams.

Vixxo to Maintain Fuel, Food, and Beverage Services for over 500 7-Eleven Sunoco Store Locations

By Vixxo Management on Jan 24, 2018 10:00:00 AM

Vixxo, a leader in technology-enabled facility and asset management solutions, has expanded its client roster with the addition of 7-Eleven owned Sunoco stores. Through this partnership, Vixxo will provide maintenance services to over 500 Sunoco locations on the East Coast.

Topics: Food Service Equipment Convenience Stores Facility Management Beverage Equipment