Vixxo adds installation and maintenance services for original equipment manufacturers (OEMs) and large enterprises rolling out new equipment to their customer sites.
Facilities Management News
Launey to focus on growing Vixxo’s presence in the multi-site retail store vertical market
Topics: Retail Stores Facility Management
“While the COVID-19 pandemic has changed the restaurant industry in many ways, some factors will remain the same. it’s critical that operators double down to ensure that everything that affects the facility—from cleanliness to properly functioning equipment and lighting—contributes to better dining experience. These factors, combined with a restaurant’s response to the pandemic and the trust it builds with employees and customers, will play an important role in its future success.”
There is a big push in the restaurant world for more takeout and delivery options, but a new survey found two in three Americans still prefer making the trek to a restaurant, sitting down and eating a meal.
2019 Vixxo Restaurant Survey finds over half of consumers dine out one or two times a week, with ever-increasing expectations for a high-quality experience.
Partnering with Thermoplan, Vixxo assisted in the installation process of the new Mastrena II at nearly 16,000 Starbucks locations across the US and Canada over the course of 6 months.
When traditionally brick and mortar businesses consider and execute on a plan to leverage online sales, they often neglect to connect the dots to their physical locations to come up with a holistic strategy. This results in disconnects in their business - and missed opportunities.
Vixxo was approached by progressivegrocer.com to share insight into how Vixxo's grocery customers are successfully connecting the online and offline sales channels. Regardless of the size of their store footprint, and whether national, regional or local, all grocers can take advantage of the synergy and growth opportunities generated by unifying online and offline sales by applying common sense and using best practices.
All businesses want to be seen in a better light. Modern lighting technology, such as LEDs, makes that happen. Besides being friendly to the environment and the budget, they literally make a business look good. What customers see is what they get – and what they see is a store they want to visit.
Vixxo, a facilities management leader and innovator, has announced an agreement to provide facilities management services to extreme value retailer 99 Cents Only Stores.
Topics: Retail Stores Facility Management
Vixxo, a facilities management leader and innovator, has selected Jim McCarthy as senior vice president, chief technology officer. McCarthy's role includes responsibility for the strategic IT vision and optimization of technology solutions that assure Vixxo stays ahead of its competitors and, at each opportunity, widens its lead.
Consumers who shop at convenience stores want fresher, healthier food options, according to new research. In the nationwide survey of more than 1,000 consumers, 1 in 3 Americans would frequent a convenience store more if it offered healthy snack items. The study also found that Americans tend not to be loyal to a specific location, but rather visit multiple convenience stores on a regular basis, emphasizing the value of desired products to drive growth. In expressing their desire for more variety:
• 32 percent of consumers want to see more healthy snack items offered at their convenience store
• 63 percent of consumers said they would favor convenience stores that offered more fruits and vegetables
• 68 percent said they would more frequently visit stores that offered healthy
sandwiches and salads
• Survey respondents noted greater product variety (30 percent) and better product quality (20 percent) as where they seek improvements, followed by cleanliness at 16 percent.
Experience Drives Brand Loyalty
Vixxo also found that Americans visit multiple stores on a regular basis, making differentiated product offerings and a consistent experience important to building brand loyalty.
The emphasis on customer loyalty comes at a time when convenience stores factor more prominently into American life. The study found that nearly two-thirds (61 percent) of respondents visit a convenience store at least once a week, with almost a quarter (22 percent) visiting a convenience store daily. Yet Americans also exercise considerable choice with which stores they visit. Less than one in five (15 percent) patronize one preferred store. An overwhelming majority (85 percent) regularly visit multiple stores. More than two in five say they go to three or more stores on a regular basis, including during commutes, road trips or lunch breaks.
“These survey results underscore the importance of high-quality facilities management programs for accommodating changes in consumer buying patterns. Food service and beverage equipment including ovens, refrigeration, coffee and drink dispensers are key to enhancing the overall customer experience,” said Jim Reavey, President & CEO, Vixxo. “Convenience stores that offer consumers more variety and quality will command the greatest loyalty and grow their businesses.”
Topics: Convenience Stores
Building on its full-service facilities management expertise, Vixxo will showcase the elements of a successful preventative maintenance program for nationally franchised restaurants during RFMA 2019, a premier event for the industry. In booth 947, attendees can experience how Vixxo’s preventative maintenance approach leads to proven results including increased restaurant service levels and improved customer experiences.
Topics: Facility Management Restaurants
Despite an abundance of new options for buying groceries online, American consumers still overwhelmingly prefer to do their shopping in stores, according to a new survey sponsored by facilities management and industry leader Vixxo. The research also found that providing an exceptional in-store experience and high food quality are key drivers for keeping supermarket customers happy and loyal.
Vixxo, a facilities management leader recognized for its industry expertise and high-quality service at its large portfolio of brands across the United States and Canada, announced today that it will provide facilities management services for Hat Creek Burger Company.
Vixxo, a facilities management leader focused on providing a seamless, intuitive experience for a vast portfolio of brands across the United States and Canada, announced today that it will provide facilities management services for Razzoo’s, Inc. Dallas-based restaurants. Vixxo will be responsible for full-service facilities management at Razzoo’s, including all skilled trades, repairs, and scheduled maintenance. Through Vixxo’s management of Razzoo’s restaurants, the Razzoo team will have access to new data that will guide better decisions about store assets, while Vixxo’s experienced associates and service technicians will drive repair quality and consistency across locations.
Vixxo, a leader in technology-enabled facility management solutions, announced that it has combined its operations in the Dallas area to provide its clients with enhanced field support and customer service. The new location serves as a primary business hub in the region and brings together Vixxo’s Signs and Lighting business with field and client account teams.
Vixxo, a leader in technology-enabled facility and asset management solutions, has expanded its client roster with the addition of 7-Eleven owned Sunoco stores. Through this partnership, Vixxo will provide maintenance services to over 500 Sunoco locations on the East Coast.