Facilities directors know the frustration of invoice review. Did it really take three hours to replace a $12 gasket? Was that second technician necessary? Why is there a markup on a part you can buy online for half the cost? In a world where repairs and maintenance have increased 38% since 2021, these details matter.
On average, 10–15% of total invoice value can be traced to overcharges hidden in labor, travel, or parts costs. With thousands of work orders flowing through a national portfolio, these leakages add up to millions. One portfolio analysis revealed unnecessary charges like duplicate labor, inflated parts costs, and time-on-site discrepancies across multiple trades.
The reality is most facilities teams cannot manually audit every line item. And service providers, facing inflationary pressures themselves, often pass costs through in ways that escape notice. Without systematic validation, directors are flying blind.
This is why automated invoice auditing is emerging as a must-have capability. Vixxo Verify, powered by a patented cost management system, benchmarks every charge against 40 years of historical work order data. It cross-checks labor times with geofenced technician check-in/out, validates market pricing for parts, and flags unnecessary surcharges.
In one 12-month period, Vixxo Verify identified $2.6 million in savings opportunities by preventing inflated charges before they hit the ledger. That kind of margin recovery is not a “nice to have.” It is essential in an environment where facility costs continue to rise faster than revenues.
For facilities directors, the “why” is simple: budgets are already stretched. Every dollar wasted on avoidable overcharges is a dollar not invested back into foodservice programs, remodels, or energy efficiency. Technology like Vixxo Verify removes the guesswork, protecting P&L without adding administrative burden.
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