Facilities Management News

If there's one thing in common between C-store, retail, and food service, it's that customer experience is paramount. Customers are assessing your business from the moment they set foot in your establishment. How is the service? Am I comfortable? How much time will I spend here? Is this worth the price? According to Forrester research, brands saw a nearly 20% drop in customer experience in 2022, meaning customers are more likely to take their business to competitors. When the first impression is the most important, make sure it's exceptional.

Tim O’Donnell, General Manager for Vixxo's Sign & Lighting Division, was presented the Kirk L. Brimley Distinguished Service Award during a reception held in his honor at the 2023 ISA International Sign Expo.

Signs are often the first exposure customers have to your business.

Making a change to your current lighting infrastructure can help create the best environment possible within your facility, as well as offer other benefits such as cost savings. LED lighting in particular can create a brighter, safer and more enjoyable atmosphere.