Facilities Management News



Specialty Equipment Booms: Transforming Food and Beverage Service from Kitchens to Coffee Roasts

By Vixxo Management on Feb 26, 2024 12:38:56 PM | 7 minute read

by Jessica Cooper

Topics: Technology Customer Experience Facilities Management specialty equipment

The Ultimate Guide to Creating an Exceptional Customer Experience

By Vixxo Management on May 1, 2023 11:45:03 AM | 4 minute read

If there's one thing in common between C-store, retail, and food service, it's that customer experience is paramount. Customers are assessing your business from the moment they set foot in your establishment. How is the service? Am I comfortable? How much time will I spend here? Is this worth the price? According to Forrester research, brands saw a nearly 20% drop in customer experience in 2022, meaning customers are more likely to take their business to competitors. When the first impression is the most important, make sure it's exceptional.

Topics: Specialty Projects Signs & Lighting Customer Experience Facilities Management

Reimagining the Brick & Mortar Customer Experience in a Digital World

By Vixxo Management on Oct 23, 2020 10:59:15 AM | 4 minute read

Topics: COVID-19 Retail Stores Facility Management Technology Customer Experience

Have Restaurant Dining Trends Permanently Shifted?

By Vixxo Management on Oct 2, 2020 2:47:15 PM | 3 minute read

Topics: COVID-19 Facility Management Restaurants Design Customer Experience

Curb Appeal Isn't Just for Selling Homes

By Vixxo Management on Sep 1, 2020 6:09:50 PM | 2 minute read

Topics: Convenience Stores Facility Management Design Customer Experience