Facilities Management News

Light Up Your Sales: The Bright World of Electrical Signs and Lighting

By Vixxo Management on Mar 26, 2024 12:32:43 PM

by Stacie Hicks

Topics: Retail Stores Signs & Lighting Customer Experience Facilities Management

Don't Let Your Store Become a Retail Relic:    The Refresh Revolution

By Vixxo Management on Mar 19, 2024 12:16:20 PM

by Tim O'Donnell

Topics: Retail Stores Specialty Projects Signs & Lighting Customer Experience Facilities Management refresh

C-Store Foodservice Revolution: Are You Ready to Grab a Slice of the Pie?

By Vixxo Management on Mar 12, 2024 12:52:16 PM

by Jon Murray

Topics: Convenience Stores Facilities Management refresh

Specialty Equipment Booms: Transforming Food and Beverage Service from Kitchens to Coffee Roasts

By Vixxo Management on Feb 26, 2024 12:38:56 PM

by Jessica Cooper

Topics: Technology Customer Experience Facilities Management specialty equipment

Why Fix It If It Ain't Broke?

By Vixxo Management on Feb 9, 2024 1:39:55 PM

by McKenzie Petersen

Topics: HVAC Cost Efficiencies Facilities Management Hidden Fees PMs

Navigating the Maintenance Maze: Unmasking Hidden Fees

By Vixxo Management on Jan 24, 2024 2:41:51 PM

by Nathan Breier

Topics: Service Technicians and Coverage Facility Management Cost Efficiencies Facilities Management Hidden Fees

Transforming C-Store Operations: A Checklist for Harnessing the Power of Data for Optimal Facilities Efficiency

By Vixxo Management on Jan 11, 2024 1:58:28 PM

Kelsey Blissby Kelsey Bliss

Topics: Service Technicians and Coverage Facility Management Trades & Equipment Analytics & Data Insights Cost Efficiencies

Keeping Cool in the 100 Days of Summer

By Vixxo Management on Jun 26, 2023 5:00:00 AM

The "100 days of summer" is the time frame leading up to and running between the US Memorial and Labor Day holidays and is traditionally busy for the HVAC, Refrigeration, and Food Service/Beverage Trades. The higher temperatures directly translate into more wear and tear on equipment and building systems - and the urgency to resolve issues quickly is ramped up as foot traffic increases.

Topics: HVAC Refrigeration Trades & Equipment Beverage Equipment Facilities Management Equipment

24/7 Convenience: Essential Services for Your Stores

By Vixxo Management on May 12, 2023 4:09:39 PM


Topics: Convenience Stores Facility Management Signs & Lighting

Sustainable Retail: Creating an Eco-Friendly Store and Saving Money in the Process

By Vixxo Management on May 10, 2023 4:59:53 PM

Retailers are increasingly recognizing the importance of sustainability in their operations, not only to reduce their environmental impact but also to save money and meet evolving consumer expectations. According to a report by the National Retail Federation and IBM, nearly two-thirds of consumers prefer to buy from companies with sustainable practices, and more than half are willing to pay more for sustainable products.

Topics: Retail Stores Energy Management Restaurants Facilities Management

Braemont Capital Announces Growth Equity Investment in Vixxo

By Vixxo Management on May 10, 2023 7:00:00 AM

Vixxo is a Leading Provider of Tech-Enabled Facilities Maintenance Services
Braemont Investment to Support Organic and M&A-driven Growth Initiatives

Braemont Capital (“Braemont” or the “Firm”), a relationship-driven investment firm that partners with founders, families and ownership-minded management teams to invest in exceptional companies at growth inflection points, announced today that it has made a growth equity investment in Vixxo Corporation (“Vixxo”), a leading provider of tech-enabled facilities maintenance services.

Headquartered in Scottsdale, Arizona, Vixxo offers comprehensive facilities management, trade services, and project services, to the world’s leading brands. With an expansive service provider network, proactive analytics, and a cutting-edge cost management platform, Vixxo leverages its in-depth expertise to provide nationwide facilities solutions that meet the unique needs of their customers.

Vixxo has a long and established reputation in the facilities maintenance industry, leveraging its in-house technicians, network of third-party service providers and proprietary technology platform to deliver top-quality repair and maintenance services to its customers. Braemont's investment positions Vixxo to expand its service offering to capitalize on the growing demand for tech-enabled facilities maintenance solutions.

“We are incredibly excited to partner with Vixxo management and ownership to continue building on the Company’s impressive track record of delivering exceptional, tech-enabled facilities maintenance services,” said Jeff Volling, Partner at Braemont Capital. “Vixxo operates in a large and growing market with a differentiated and attractive business model, making them well-positioned for future growth. Our investment will support the Vixxo team as they pursue both organic and M&A-driven growth initiatives, enabling them to further expand their market presence and strengthen their position as a leader in the industry,” continued Mr. Volling.

“Braemont’s investment in Vixxo is a strong vote of confidence in our company at an exciting point in our history. We are pleased to partner with Braemont, a firm that not only supports our strategy and business goals, but also shares our core values,” said Jim Reavey, President and CEO of Vixxo. “We look forward to continuing to build on our advantages in technology, expertise, and the ability to offer proactive analytics as we strive to perfect operations for the world’s best brands,” continued Mr. Reavey.

The Ultimate Guide to Creating an Exceptional Customer Experience

By Vixxo Management on May 1, 2023 11:45:03 AM

If there's one thing in common between C-store, retail, and food service, it's that customer experience is paramount. Customers are assessing your business from the moment they set foot in your establishment. How is the service? Am I comfortable? How much time will I spend here? Is this worth the price? According to Forrester research, brands saw a nearly 20% drop in customer experience in 2022, meaning customers are more likely to take their business to competitors. When the first impression is the most important, make sure it's exceptional.

Topics: Specialty Projects Signs & Lighting Customer Experience Facilities Management

Vixxo Celebrates Earth Day 2023

By Vixxo Management on Apr 21, 2023 12:15:00 AM

Vixxo has a tradition of supporting global sustainability initiatives each Earth Day, and this year, we are working with ONETREEPLANTED to support reforestation around the world.

Reforestation makes an impact to reducing carbon dioxide (CO2) levels in the atmosphere through carbon sequestration, which is the process of capturing and removing CO2 from the earth's atmosphere. The average tree absorbs an average of 10 kilograms, or 22 pounds,
of carbon dioxide per year in its first 20 years of life.

To support ONETREEPLANTED on their mission to reduce CO2 levels and green the planet, we are planting over 3,000 trees on behalf of our key customer contacts, Service Providers, and employees. 

Vixxo's Tim O’Donnell Presented the Kirk L. Brimley Distinguished Service Award

By Vixxo Management on Apr 19, 2023 12:22:54 PM

Tim O’Donnell, General Manager for Vixxo's Sign & Lighting Division, was presented the Kirk L. Brimley Distinguished Service Award during a reception held in his honor at the 2023 ISA International Sign Expo.

Topics: Signs & Lighting

Boosting Your Bottom Line Up to 15% with Facilities Management

By Vixxo Management on Apr 13, 2023 2:50:12 PM

Every business needs a thoughtful and tailored facilities management solution. Whether handling logistics for new equipment installations or repairs or maintaining signage and lighting, operating your locations is a full-time job with additional costs. For convenience or grocery stores, maximizing budget efficiency is a top priority, and for this reason, proper facilities management is a necessity. Facilities management can help reduce costs by an average of 5-15% while improving your customer and employee experience.

Topics: Cost Efficiencies

What Minimizing downtime will mean for your business

By Vixxo Management on Apr 12, 2023 6:29:12 PM

Operating multiple retail, convenience store, and food service business locations comes with various challenges in reducing downtime and minimizing disruptions. Equipment breakdowns, maintenance and repair issues, and lack of access to skilled trade labor can put a dent in your bottom line when you consider these disruptions mean lost sales and costly expenses.  

Topics: Cost Efficiencies Equipment

Five benefits of finding the right facilities management partner for your business

By Vixxo Management on Mar 27, 2023 3:07:42 PM

Companies outsourcing their facilities management typically save between 10 and 15% annually. For c-store, grocery, and retail, this accounts for a sizable chunk of the operating budget. Finding the right facilities management partner can be a game-changer, providing access to skilled labor, consistent maintenance, project management, tailored services, and even help with scalability and expansion, all with transparent costs and an overall reduction in expenses. 

Topics: Facility Management Cost Efficiencies

Vixxo Celebrates Earth Day 2022

By Vixxo Management on Apr 21, 2022 7:22:06 PM

In honor of Earth Day 2022, Vixxo will be continuing our tradition of supporting global sustainability initiatives. We are excited to be supporting Carbonfund.org by making a donation for each of our key customer contacts that will be used for their energy efficiency, reforestation, and renewable energy projects.

In addition, we’re making a separate, general corporate donation to have 1,000 trees planted on behalf of all of our customers, Service Providers, and employees.

Proactive Maintenance Planning Drives Significant Benefits Versus Reactive Models

By Vixxo Management on Oct 21, 2021 2:22:50 PM

Every business wants to adopt and sustain a proactive maintenance agenda. Getting ahead of potential problems typically translates to a longer life for equipment, decreased maintenance costs and a lower risk of downtime. Those are all worthy objectives for any facility. Making the shift from reactive to proactive maintenance involves a complete transformation. 

Topics: Facility Management Analytics & Data Insights Cost Efficiencies

BOPIS is Here to Stay; What Does That Mean for Retail Facilities?

By Vixxo Management on Sep 20, 2021 3:12:17 PM

Buy online, pick-up in-store (BOPIS) was already an established means of shopping pre-pandemic. However, as COVID-19 accelerated in March of 2020, so did BOPIS. All industry and consumer behavior data indicate that buy online pick-up in-store is going to have staying power far beyond the end of the pandemic.

Topics: Specialty Projects Manufacturing

5 Benefits of Outsourcing Installation: How an Outsourcing Partner Can Transform Your Installation Process

By Vixxo Management on Jun 10, 2021 5:05:26 PM

Manufacturers often struggle with the operational challenges of a large portfolio rollout. When efficiency, costs and customers are on the line, companies can benefit from using an outsourced installation partner to manage those complexities – and, in most cases, deliver an even more efficient and streamlined installation process.

Topics: Specialty Projects Manufacturing

Vixxo Celebrates Earth Day 2021

By Vixxo Management on Apr 21, 2021 12:47:30 PM

In honor of Earth Day and in support of global sustainability initiatives, Vixxo is excited to join the Canopy Project to support reforestation efforts across the globe. The Canopy Project has planted tens of millions of trees since 2010.

Key Considerations for Executing a Successful Facility Maintenance RFP

By Vixxo Management on Mar 15, 2021 3:46:12 PM

Topics: Facility Management

Key Benefits of Partnering with a Facilities Management Company

By Vixxo Management on Jan 8, 2021 2:24:58 PM

Topics: Service Technicians and Coverage Facility Management Analytics & Data Insights Cost Efficiencies

How to Implement a Successful Facilities Management Pilot Program

By Vixxo Management on Dec 2, 2020 5:29:57 PM

Topics: Facility Management Analytics & Data Insights Cost Efficiencies

Reimagining the Brick & Mortar Customer Experience in a Digital World

By Vixxo Management on Oct 23, 2020 10:59:15 AM

Topics: COVID-19 Retail Stores Facility Management Technology Customer Experience

The Future of Self-Service in Grocery Stores

By Vixxo Management on Oct 2, 2020 3:08:27 PM

Topics: COVID-19 Grocery Stores Facility Management Design

Have Restaurant Dining Trends Permanently Shifted?

By Vixxo Management on Oct 2, 2020 2:47:15 PM

Topics: COVID-19 Facility Management Restaurants Design Customer Experience

Curb Appeal Isn't Just for Selling Homes

By Vixxo Management on Sep 1, 2020 6:09:50 PM

Topics: Convenience Stores Facility Management Design Customer Experience

Grocery Store Operations in the New Normal

By Vixxo Management on Aug 3, 2020 5:10:28 PM

Written by Arin Alexander, VP of Client Success

The world we live in has changed drastically in just a few months. Society is operating by a completely different set of norms in response to the COVID-19 pandemic, and the ways we work, eat, shop and interact may never return to what they were before.  

Topics: COVID-19 Grocery Stores

Crisis In Confidence

By Vixxo Management on Mar 29, 2020 1:31:00 PM


Topics: COVID-19 Retail Stores Restaurants Rapid Response Planning

HVAC Best Practices During A Pandemic

By Vixxo Management on Mar 17, 2020 1:31:00 PM


Topics: COVID-19 HVAC Rapid Response Planning

Common Threads: Guiding The Customer Experience In Restaurant And Food Retail

By Vixxo Management on Mar 14, 2020 1:27:00 PM

A lot has been said about the importance of positive customer experiences and how they impact food retailer and restaurant success. But what are the key factors that make for a great experience? A series of recent surveys about consumer preferences consistently reveal three factors that drive loyalty, and therefore revenue: Atmosphere, Quality and Convenience.

Topics: Restaurants

How Improved Signage Can Mean More Visibility For Your Business

By Vixxo Management on Mar 5, 2020 5:04:00 PM

Signs are often the first exposure customers have to your business.

Topics: Signs & Lighting

How to Save Money & Come in on Time: Leverage an FM Partner To Better Manage Capital Projects & Spend

By Vixxo Management on Feb 19, 2020 1:10:00 PM

No matter the size of your business, the industry you’re in or the number of locations you have, it’s almost certain that you’ll have to plan capital projects.

Topics: Facility Management Specialty Projects Cost Efficiencies

Having A Facilities Plan For Natural Disasters Helps Your Organization Bounce Back

By Vixxo Management on Feb 3, 2020 1:22:00 PM

Recovering from the operational effects of natural disasters is complicated enough. Repairing facilities and equipment can be even more complicated.

Topics: Facility Management Rapid Response Planning

What You Need To Know About Switching To LED Lighting

By Vixxo Management on Jan 28, 2020 1:07:00 PM

Making a change to your current lighting infrastructure can help create the best environment possible within your facility, as well as offer other benefits such as cost savings. LED lighting in particular can create a brighter, safer and more enjoyable atmosphere.

Topics: Energy Management Signs & Lighting

Consistent Food Service Equipment Maintenance Means Smoother Workflows And Happier Customers

By Vixxo Management on Jan 17, 2020 1:08:00 PM

Food service and beverage equipment is a foundational element of strategy and operations for businesses ranging from restaurants and cafes to commissaries and cafeterias. When equipment doesn’t operate as intended, it can introduce issues like higher operational costs, decreased output, compromised food safety and unappealing final products. Even worse, these assets going offline can quickly bring operations to a halt and harm both the bottom line and customers’ perception of your brand.

Topics: Food Service Equipment Restaurants

A Strong Relationship With Your FM Partner Aligns Preventative Scope With Your Financial Goals

By Vixxo Management on Dec 23, 2019 1:05:00 PM

Keeping facilities up and running is a critical concern for everyone from the C-suite to facilities managers and front line workers. With less downtime, there are fewer disruptions, more productivity and an enhanced customer experience.

Topics: HVAC Refrigeration Facility Management Plumbing Cost Efficiencies Electrical

Optimizing Technician Management At Your Organization

By Vixxo Management on Oct 5, 2019 1:04:00 PM

Strong partnerships with facility service providers improve operational quality. With an enhanced visibility and the potential for more efficient operations, you can make your partnership with service providers stronger by gathering and analyzing data that reflects technician performance. Through this analysis, your company gains valuable insight into the most efficient ways to assign work to technicians based on their abilities. From this, your organization can then make the best maintenance choices for its unique needs. 

Topics: Service Technicians and Coverage Facility Management

The Efficiency Of Mechanical, Refrigeration, And Energy Equipment

By Vixxo Management on Sep 9, 2019 1:35:00 PM

Over 50% of all mechanical, refrigeration and energy equipment isn’t running as efficiently as possible. At Vixxo, our trade specialist team provides expertise that help our clients achieve their operating goals.

Topics: Refrigeration Energy Management

Hidden Costs Of A Facilities Maintenance Work Order

By Vixxo Management on Aug 15, 2019 1:01:00 PM

In theory, utilizing service providers with lower rates would reduce the overall cost of facility maintenance. However, the hourly rate charged by technicians is only one factor that should be considered.

Topics: Service Technicians and Coverage Facility Management Cost Efficiencies

Creating A Best-In-Class Facility Management Budget

By Vixxo Management on Aug 11, 2019 1:02:00 PM

According to Reliability Web, maintenance management typically makes up 40% to 50% of operational budgets. Therefore, the possible savings from increased efficiency, such as the ability to spend money where it will create the most value and reducing the number of unnecessary maintenance orders, is significant. Supporting this, Transcendent reported that the average company can save between 12% and 18% of their maintenance budgets by prioritizing preventative maintenance over reactive maintenance. 

Topics: Facility Management Cost Efficiencies

Controlling Facilities Management Costs

By Vixxo Management on Jul 16, 2019 12:51:00 PM

Understanding the maintenance cost structure of a single facility can be a challenge. Stakeholders first need to uncover where their spend is going and measure the effectiveness of their facilities management program. Organizations with nationwide facilities face a more daunting challenge, as getting visibility into spend per location may be difficult to achieve.

Topics: Facility Management Analytics & Data Insights Cost Efficiencies Technology

Top Misconceptions Of Outsourcing Facilities Management

By Vixxo Management on Jul 8, 2019 12:56:00 PM

Grocers and restaurant retailers have more complex maintenance needs than businesses that deal in non-perishable goods, and that means facility managers in this industry must have a transparent view of their equipment management program. However, distributed locations and multiple service provider relationships can make this goal difficult to achieve.

Topics: Grocery Stores Retail Stores Facility Management

Leveraging Data To Improve Facilities And Equipment Performance

By Vixxo Management on Jul 2, 2019 12:57:00 PM

Facilities produce huge amounts of data every day, but it’s not always properly captured or utilized. Organizations with the right plan to track facilities and equipment data can leverage it to better monitor and manage performance while preventing issues from arising.

Topics: Facility Management Analytics & Data Insights